Communication and Auditing
(MEST= Matter, Energy, Space, Time= the physical universe)
(As-is or As-ising: To view anything exactly as it is, without any distortions or lies, at which moment it will vanish and cease to exist.)
What makes auditing work is communication. Communication is the interchange of ideas or energy between two terminals.
In this universe the thetan is prone to consider himself as being a physical thing. He thinks he consists of mass and has to respond to the physical laws and the laws of electricity and electronics. So he thinks if he is going to discharge he needs a second terminal - just like in electricity or electronics. He thinks he needs a second terminal or pole to discharge his energy to. This is why the pc needs an auditor. The auditor is the other terminal and the pc can direct his energy towards the auditor and can feel the discharge. The auditor's acknowledgment of what the pc says is the exchange, the back-transmission of energy; energy has been exchanged as far as the pc is concerned. The circuit is hooked up; there is a connection and it is working.
Some auditors new to this activity can feel they pick up the pc's charge and will feel his aches and pains and his discomforts. They consider that they are receiving this energy and these conditions the pc is trying to get rid of. In fact there is no adverse effect from auditing pc's because there is no exchange of physical energy. These auditors imitating the pc's condition rather than receiving physical energy from the pc that would cause it. In auditing you have set up a two pole system consisting of the pc and the auditor but the apparent 'burning of mass', as it would happen if it were a physics experiment, is not taking place.
What is happening instead is that the pc is As-ising the mass in his Bank. He looks in his Bank and tells the auditor and while he does that looking and telling the energy in his Bank gets As-ised. It disintegrates.
The auditor with the pc on the Meter can see the motion of the Meter's Tone Arm, indicating the change in pc's Bank. It indicates that change is taking place and that is a very healthy sign. It means that the pc is As-ising mass in his Bank. It takes place when the communication and verbal exchange between the pc and auditor is smooth and businesslike, when the pc feels free to speak his mind without having to worry too much about his auditor and any adverse reaction from him.
That's why it is so important that the auditor at all times observe the Auditor's Code. It is designed to make this communication and this apparent physical discharge take place in an effortless and effective manner.
That's why the auditor drills the communication cycles by doing training routines (TR's) for hours and hours on end before he is ready to become an auditor. He has to overcome all his own bad habits and social practices, all his earlier small social tricks, startling others to capture their attention and score points with them. These practices would inevitably interrupt this smooth exchange startling the pc and making him cautious about letting it all out.
Part of auditing is of course to have the right process - to hit something in the pc's Bank that will discharge. This is of course a whole subject in itself. But there is no technique that will work, there is no process that will do the trick, if there isn't any communication in the first place.
There are auditors that will continuously ask for another and better technique or process because "the last one didn't work". You get very suspicious when you hear that - especially on the lower levels - because you can actually get excellent results on a green pc with just about any simple technique as long as the communication cycle and the smooth exchange between pc and the auditor takes place.
The communication cycle is the very carrier wave that is needed to make any process work. It is the vehicle needed to go anywhere and see places. What produces Tone Arm action on the Meter and what makes the pc change color and makes him laugh and cry and suddenly feel better, is that he contacts his Bank and starts to As-is things in it.
Early in auditing the auditor does not have to look around for hours and use sophisticated techniques to find something to audit. A totally silent auditor, who looks interestedly and attentively at the preclear, will actually invite the preclear to start talking. Assuming the pc is there to have his difficulties sorted out he will begin to talk about them right away. An auditor who just sits there quietly and makes notes and encourage the pc to continue, each time he seems to stop, will see plenty of change and plenty of progress in his pc. He will on a metered pc see plenty of Tone Arm action.
Usually the idea that somebody just will sit there and listen with interest and acknowledge what one has to say without arguments, odd thrown-in remarks and disruptive comments and without loosing interest or starting to yawn or go to sleep, is so novel and remarkable to a starting and green pc, he will think he is being run on a marvelous process. Actually you can audit for hours and hours on end in the beginning of processing without giving the pc much to work with.
A process or technique is usually designed to restimulate a specific problem or area of the pc's Bank and then during the process discharge it.
But when the pc first comes in, there are all kinds of things in restimulation already. Life has taken care of that. His friends, his neighbors, his colleges, his boss, etc. have already thrown things at him that have restimulated him to a point where he could explode. When he sees the auditor in front of him, and realizes that the auditor will listen and keep him talking and acknowledge him without making him wrong or argue with him, it will give him such a feeling of relief and release so he may think that it is the most marvelous process he is being audited on. This discharge all depends upon the communication cycle existing in the session and the auditor being careful he maintains 'live' a communication and not a mechanical affair in which the preclear feels he is not being listened to or understood.
If there is no communication cycle going on in session no technique can be developed that will As-is the content in the pc's Bank. The communication between auditor and pc is a process of reach and withdraw.
The auditor will reach the pc with a question or auditing command. The pc will withdraw for a moment looking for an answer in his Bank. He will reach the auditor with an answer and keep that up for a while.
The auditor will withdraw a bit, paying attention to what the pc says and understand it.
He will then reach the pc with an acknowledgment; that in turn will have the pc withdraw and relax. He is satisfied he has been understood and the matter is dealt with. If the auditor does not give that acknowledgment, the pc may frantically go on and on in an attempt to reach the auditor and make himself understood.
The magic of this communication cycle and the exact anatomy and drills to perfect it (the drills: training routines or TR's) are some of the most basic discoveries R. Hubbard made, and what makes ST so different from earlier practices or therapies.
Theoretically you could have a spiritual master that had discovered the ultimate answers about life and people's difficulties, and a technique that worked for him, that he now wanted to help his students with. But unless he could make the student discharge and actually arrive at these answers on his own he wouldn't have much success.
The communication cycle in auditing does accomplish that. The pc experiences that he has a second terminal he can discharge to. The auditor has an arsenal of techniques and processes, one after the other, that will keep his pc 'discharging his Bank to him'.
The auditor runs the session. He makes sure the pc at all times has an auditing command or question the pc can work with and get results from. The auditor exerts good control. He pushes the pc ahead in front of him, just enough to keep him busy and working and winning. He will see plenty of Tone Arm action (TA) on the Meter.
Let's take a look at the exact parts of the auditing communication cycle. There are certain lines that are always at work in a session:
The Most Important Comm Lines in The Session
The auditor will put in "whats-it", meaning questions like what-is-this and what-is-that; and the pc answers with positive definite answers 'it-is-a...', "itsa".
When you look at the above sequence it consists of eight different communication lines. Each communication line is: Cause - distance - effect.
They are not all equally important. Some of them are terribly important and vital for auditing to take place. Others are more routine but should still be present, of course.
The most important one by far is:
The next one in importance is:
The third most important line is
Itsa is what the auditor wants to invite the pc to do. It comes from the pc looking in the Bank and finding something he can itsa about. Thus the itsa maker line is the one the auditor should always make sure is at work.
The pc can be silent for a long while and still be doing the exact right thing. He is looking into his Bank. The auditor should simply wait patiently and not interrupt or distract the pc. Soon the pc will tell the auditor what he came up with. That's the itsa line.
The whats-it line is the auditor giving the pc a new question or command so the cycle repeats.
There is a definition of a pc "being in-session". That means positively engaged and making good progress.
It is however important to notice, that willing to talk to the auditor is not the same as talking to the auditor all the time. The most important line was the itsa-maker line. When pc is looking into his Bank and trying to find answers, he is not likely to take notice of the auditor at all. His attention is elsewhere.
The auditor lets the pc do his thing. He is not there to make conversation or anything like that. To audit is a technical job. As long as he realizes that the pc is willing to talk, when needed, he knows things are on the right track.
If the auditor was to cut in to make the pc talk to him, he would cut the itsa maker line, and this is likely to upset the pc or reduce the effectiveness of the process severely.
There is such a thing as a repetitive auditing cycle: the auditor uses the same command over and over again. The pc will find new answers every time and the auditor would use the same 9 basic steps as described above.
The auditor of course has to respond to each origination as taught in TR 4. He makes sure he understands what the pc means, he acknowledges and returns the preclear to the process they were running. It's important that the auditor does this with good understanding and positively (with ARC) so trust and communication in general otherwise will continue. The mark of a good auditor is that he can do TR-4 well, without the handling taking the session on a new course, but instead returning the pc smoothly to what he or she was doing prior to the origination.
You may be able to isolate other small cycles that are going on in session. One thing you will become good at with experience, is to know when the pc has finished his answer. This is a certain sensitivity you will develop. Different pc's have different ways to signal that they are done. Sometimes you can see it on the throat, that they now relax their vocal chords.
Auditing and ARC
Remember there are two stages in any processing:
One (1) alone: Getting into communication with the pc can early on be an uniquely positive experience for a pc that has never had anybody actually be interested enough in him to do that.
He may rave about auditing and "his" auditor, when the auditor hasn't even come to (2) doing something for the preclear with a process. So it is important that you get into ARC with your pc before session. A few friendly and understanding remarks may do the trick. Once you have built up that ARC, the processes will run a lot smoother and better.
In session you maintain this ARC by knowing what is going on and not interrupting the pc's communication, but keeping him under good positive control. You pay attention to his originations and keep him happy and progressing throughout.
When all this is under your control, you will suddenly realize that the processes certainly do a lot more for the pc.
If you haven't developed this rapport and ARC with the pc, but just robotically try to make him run the process anyway, you will see all kinds of unexpected problems arise and auditing becomes hard on you and the pc as well.
The auditor has to be very well disciplined and at the same time appear at ease and relaxed and natural to his preclear.
Here are some examples of comm cycle additives.
They are of course bad:
These are all examples of bad auditing practices as far as the comm cycle is concerned.
What you use in session is all contained in the TR drills TR 0 (confronting), TR 1 (delivering a command) TR 2 (acknowledgment), TR 2 1/2 (half acknowledgment), TR 3 (giving a repetitive command) and TR 4 (handling the pc's originations).
That is all you use in session. To do anything else in session can prevent auditing results.
R. Hubbard made an observation early on. He expressed it in this maxim: "All auditors talk too much". The auditor is first and foremost a listener. He only says enough to get the pc going. Some auditors, poorly trained on TR's, will bring small social communication tricks with them in session. Like one auditor would lift her eyebrow every time she acknowledged. Another one would state his acknowledgment in a questioning tone of voice. All these additives are gross auditing errors and should be caught and gotten rid of in training, while you do the TR's.
If this is the case you may suffer from 'Premature acknowledgment'. It may sound like a medical condition and in terms of communication and auditing it actually is.
The cure is however not some new pill, soap, or tooth paste, although the condition can affect the communication cycle the same way that bad odor or bad breath can affect social relationships.
The cure is the use of the proper comm formula as taught on the TR's 0 -4.
Premature acknowledgment goes like this: The pc has started to explain and before he is finished you acknowledge. Now he feels you haven't heard a word of what he said, and he starts to explain at great length and maybe over and over. Or you have the pc beginning his answer and you think you need to coax him at this point, when he is already doing the right thing. Again he feels poorly understood and will go on at great length. That's why some auditors seem to always have pc's that go on and on doing 'itsa' and never seem to get anywhere and feel funny at the end of the session.
Premature acknowledgments can lead to ARC breaks and upset pc's. It can lead to missed withhold situations, as the pc is left with answers he wasn't permitted to give or complete.
The missed withhold reaction can be a violent, bickering pc, that feels critical and upset about the situation.
You should actually drill the premature acknowledgment as part of your training as to see how it works and what not to do in session.
Sit down with your twin as in the TR's and ask the twin a question. Acknowledge him before he has finished. Let your twin tell you how it feels. (You can probably see it before he answers).
You will easily be able to observe this communication sin in social relationships too, and that is another way you can experiment with it and learn how it works and what not to do.
You acknowledge somebody before he has finished and you may see him blow up or go on and on about the subject because he is 'convinced' that you are stupid and didn't understand a thing of what he was saying.
There are variations of that. You may have a person that is hesitant in giving his answer, and there is such a thing as a half acknowledgment (also drilled as TR 2 1/2). In TR 2 1/2 you say something like, "ok, continue" or agreeable noises like 'aha'. It is when the preclear perceives it as a full stop although he isn't finished that you run into all the problems described as 'Premature Acknowledgment'.
So it is when you think you are encouraging the pc to go on with his answer and he suddenly gets upset or frantic about it, that you know it didn't come over as an encouraging half acknowledgement. The half acknowledgment is meant to express something like: "I follow what you say and I am interested in hearing the rest".
But if you do this clumsily and the pc gets all upset and frantic and goes on and on, you know, that your TR's are at fault and that you are prematurely acknowledging instead of half acknowledging. It can prolong the session endlessly and lead to poor gains for the pc or the pc getting upset, critical of the auditor, and the pc not wanting to return for the next session.
(PC being critical and not wanting to return for the next session can be indicators of Missed Withholds - the pc wondering whether you found out or not about something; so it is a serious matter).
So part of your training as an auditor is to have a practical understanding of the TR's and the comm cycle, and to develop a sensitivity of what is going on and what you are possibly doing wrong and need to drill more to get corrected.
A related phenomena is, that you don't give any acknowledgment at all, but just sit there frozen and let the pc go on and on.
Here again you will see the pc get more and more frantic and itsa endlessly or 'free associate' or something, because he thinks that is what he is supposed to do.
This is not beneficial either. You want the itsa-maker line to take place. That was where the pc found answers in his Bank. You want the pc to get the itsa line going from the pc to the auditor. That's where he tells the auditor 'it-is-a____' about what he found in his Bank. You see, there is a time relationship between how long he looks into his Bank and how long it takes to tell the auditor what was going on. Thought may be much faster than words, so a brief clear look at something may take a while to itsa to the auditor. But there is still a time relationship there.
The auditor has to develop this sensitivity of what is going on with his preclear. He has to know when he is looking in his Bank and let him do his looking - as that is the all-important itsa-maker line at work.
He then has to allow his pc to tell him about it
without interruptions, but with gentle half acknowledgments if needed. He
has to develop a sensitivity for when the pc is done and be ready with an
appropriate acknowledgment as to end the communication cycle for the pc.
A good and correct acknowledgment may cause a Blowdown on the Meter. That indicates that some mass disappeared. The cycle was ended for the pc and he feels good about it. The correct acknowledgment helps him feel he can discard that piece of the Reactive Mind as fully inspected and now make it part of his analytical experience.
So knowing these things and perfecting them for practical use can make a huge difference in how effective the auditor appears to the pc.
The Comm Cycle is the Carrier wave
If you want to make a communication via the phone, you better make sure the system is working and a clear connection is made or it won't do any good. You will speak into the phone but the other guy won't hear you. There is no carrier wave.
The same, you could say, is needed when it comes to ST processes. You need to establish the line, here meaning the correct use of the comm cycle and TR's, before you try to transmit the process or technique to the pc.
Auditor's Code Breaks
Doing so could all too easily lead to invalidations, evaluations or distractions that all are counter-productive to auditing and against the Auditor's Code.
If you were to say: "Let's concentrate on what we are doing here". That's an evaluation as you are saying, that the pc isn't concentrating enough.
Or if you were to say, "you are really not in as bad a shape as you thought you were". That's an evaluation. Or if you said, "If you were in really good shape you would find it right away". That's an invalidation.
Or if you said, "I am not sure I looked at the Meter when you said that". That is a distraction and against the Auditor's Code as well.
So the observation "All auditor's talk too much" is especially true and necessary to remind them of, when what they say breaks the Auditor's Code and makes the pc feel uneasy.
Running the session by the book and only using what you learn in the TR's 0-4 add up to a great session and a 'clear transmission' of the process.
There is a lot of stuff you have to 'unlearn' about the communication cycle, indeed. That's why the simple drills the TR's are can appear to be an arduous program. At the end the students are usually amazed about all these additives and social practices they had to struggle with and had to unlearn and drill out.
The TR's are really simple when you really get them down cold. It's all about communication with no arbitraries thrown in. It's that simplicity and directness you learn, that is the real power behind them.
That power ensures optimum gains from the technology and happy pc's who will be back again and again to get on with more processing.
When we use the term in ST it means:
So it is obviously a bad thing. In the Auditor's Code there are several points, that cover this:
Here is a little more information about Q and A and how it comes about. As you will see it is not only restricted to auditing. It's a main weakness and 'illness' of human beings. Let's take a look at the example above:
Auditor, "Do birds fly?" Pc, "I don't like birds." Auditor, "What don't you like about birds?" Pc, "I don't like dogs either". Auditor, "What's wrong with dogs?" This is a Q and A. The right reply would be an answer to the question asked and the right action would be to get the original question answered.
The auditor handles the pc's statement that comes out of context, but is relevant to his case or process (as "I don't like birds" in example). Such a statement is called an origination. On the TR's you learn to deal with that on TR-4 - handling of originations.
On TR-4 you will learn to do 4 things: 1) You understand the pc's origination. 2) If not, you have him clarify it, so you do understand it. 3) You handle the pc's origination. Usually it is enough to understand it and acknowledge it. 4) You return the pc to the process that you were doing.
To do something else will leave your pc with all kinds of charge in restimulation and with no or little gain from the process.
If you go off the process to explore "why he doesn't like birds" you never get your original question answered. (By the way: Birds do fly).
You have already stirred things up in the pc's Bank with the original question and your first and most important task is to flatten the process and get it to its end phenomenon (Auditor's Code 12).
If you go off on a tangent, and try to find out why he doesn't like birds, this will never happen. The process works like this: You restimulate something in the pc's Bank with the auditing question. The pc tells you and you acknowledge. That will destimulate it to some degree.
But you have to keep the process up and keep giving the pc the auditing question until there are no more answers in the pc's Bank and he is happy about the subject matter. You have to get to the end phenomenon of the process. Otherwise nothing gets really handled and nothing really gets run.
So when somebody Q and A's, he started out on one course, but soon changed his mind and followed another course. You will see a zig zag course as a result and the person arrives nowhere.
What he is busily creating is a confusion where you have all kinds of directions and destinations in conflict with each other and nothing accomplished.
It's a sickness a thetan can suffer from. It's a degraded state, where the person or thetan can not make a postulate, decision, or intention and make it stick.
You will see this phenomenon in some insane people. People who are insane can be so because of evil intentions. But to have evil intentions is troublesome to a being that is basically good. So an insane person can't even make his evil intentions stick. They may intend to blow the house up, but instead they flood the garden with a garden hose. You see, they can't even make their evil intentions stick, but wobble back and forth, leaving the surrounding people to wonder what is going on.
But it is not a sign of being insane to Q and A. It is a very common thing.
A person that finds himself in a situation that he doesn't like easily falls into this. He is confronted with opposition and gives up on what hew wanted to do as it is too difficult.
He wants to become a doctor, let us say, but soon he realizes that it will take years of hard work and study and no pay. He runs into the first book he has to study and decides, that this is not a task he likes.
He may end up with a feeling of overwhelm. His mental state may be a confusion. So he lets go of his original intention to become a doctor and just sits back and does nothing or takes a job somewhere and does something completely different.
This is Q and A. If you want to go to the grocery store and you make yourself ready to go, but then realize it's a cold and windy day and change your mind, that's a Q and A too.
Q & A Artists
Let's take an example with John and his boss:
Boss: Take this letter to the post office!
The boss leaves the office and John dances around in joy. Apparently there is nothing wrong with his foot now. Not only is John a 'Q and A artist' as he can use it to his advantage; he also Q and A's with things he should rather do for his own benefit all the time. He just can't muster enough strength and resolve to overcome his own 'laziness'.
Body Q & A
According to Newton's Laws of physics, an object will stay motionless unless acted upon with a force.
So you will see people Q and A with their bodies, which after all are physical objects. You can easily observe this in heavy overweight people. It takes a lot of determination on their part to get going, and they can't always muster that.
That the body reacts more on the thetan, than the thetan reacts on the body is called 'Body Q and A'. Say, someone wants to pick up a book, but it seems too much trouble. He may leave his hand stretched out in order to do that, but then changes his mind as it was too difficult and forgets what he was about to do. The arm may still be stretched out and he realizes he has forgotten why and lets it fall. His original intention just never got executed.
A lot of patients in a typical doctor's office with aches and pains do not actually suffer from any medical condition, but just from body Q and A. If they would apply enough intention and determination to actually do the things, they wanted to do, most of these aches and pains would magically disappear as the aches and pains only are reminders of all the things they were about to do, but never carried through with.
The very word 'aberration' that we also use to describe the case condition of the typical pc, actually means a crooked line.
Artists, who have a 'block' about painting can sometimes be found just not to be able to overcome the physical work involved in painting. Just being helped by enough physical discipline to go through the motions has seen to overcome this if that is the case.
People that just don't get anything done in life are Q and A'ing. It may seem too simple; but great truths can be simple like that, and dire problems can have a simple solution.
An auditor with this tendency to Q and A has to cure before he can successfully audit.
The worst kind of Q and A in auditing would be something like this:
Auditor: Look at that wall!
You see he starts on one process and ends up with something entirely different and the original process was never run.
It messes up pc's cases badly.
Completing Old Cycles
Just taking up these old processes and completing them, one after the other, can give miraculous results. Suddenly the pc will experience all the gains he was hoping for when he first started to receive processing.
Q and A is an illness that destroys people's lives and happiness. People that Q and A as a rule are in a chronic overwhelm and a confused state. They may think they need all kind of medical attention, stronger medicines, or drugs. But make sure to check out that it isn't simply a matter of their Q and A'ing with getting done what they ought to do or at some point wanted to do. If that is the case there is a very simple cure for their problems.